Culinary Service Associate

1 week ago


Madison, Wisconsin, United States Food Fight Full time

Position Title: Culinary Service Associate

Employment Type: Non-Exempt/Hourly

Reports To: Assistant General Manager or General Manager

Position Overview: Serving as the vital link between the Front of House and Back of House teams, this role involves effectively communicating food orders to kitchen staff while being mindful of priorities such as dietary restrictions.

Key Responsibilities:

  1. Adhere to directives from the expeditor.
  2. Organize and prioritize incoming food orders.
  3. Ensure accurate communication of each food ticket item to the respective chef.
  4. Maintain order accuracy according to each table's requirements.
  5. Confirm that each dish meets the restaurant's and guests' specifications.
  6. Prepare and garnish dishes for optimal presentation as necessary.
  7. Deliver each course promptly to the correct table in the designated sequence.
  8. Clearly communicate any additional guest requests to the kitchen staff or expeditor.
  9. Serve water and refill beverage glasses as needed.
  10. Manage silverware placement and replacement as required.
  11. Transport beverages from the bar to guests.
  12. Address guest inquiries and concerns with attentiveness.
  13. Clear away used dishes and utensils from tables.
  14. Return dirty dishes and utensils to the kitchen for cleaning.
  15. Guide guests to restrooms or exits when necessary.
  16. Assist kitchen personnel with ingredient preparation.

Job Requirements:

  • Friendly and approachable demeanor.
  • Ability to stand for extended periods and move swiftly.
  • Commitment to teamwork and collaboration.

Qualifications:

  • Positive attitude and outlook.
  • Strong customer service skills.

Additional Information:

This job description is not exhaustive and may be subject to change. It does not restrict the supervisor's right to assign, direct, and manage the work of employees under their supervision.



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