Customer Service Representative
2 weeks ago
The Customer Service Representative plays a vital role in providing exceptional service to all clients. This position involves receiving and managing packages for delivery, as well as operating various office equipment such as copiers, fax machines, and point-of-sale systems. The Representative will offer knowledgeable advice on a wide range of products and services, ensuring customers receive the best possible options available.
Key Responsibilities:
- Deliver prompt assistance to each customer with a positive demeanor.
- Manage shipments using proprietary software (training will be provided).
- Handle return shipments efficiently.
- Prepare items for shipping, ensuring proper packaging.
- Sort and process incoming mail and packages.
- Perform basic office tasks and maintain cleanliness.
- Thrive in a fast-paced environment, demonstrating strong multitasking abilities.
What We Offer:
We provide a comprehensive range of services tailored for small businesses, including shipping, packing, printing, and mail handling. Our commitment is to deliver outstanding customer service to every individual who enters our establishment.
Work Environment:
Our team is friendly and collaborative, dedicated to supporting one another. We offer a flexible schedule, with closing hours set at 6:30 PM during weekdays and earlier on weekends, ensuring a balanced work-life experience.
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