Seasonal Customer Service Representative
4 days ago
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting our products and services, and driving sales growth.
Key Responsibilities
- Customer Service
- Provide legendary customer service experience by greeting and assisting customers in a friendly and professional manner.
- Answer customer questions, resolve issues, and make recommendations to drive sales and increase customer satisfaction.
- Sales and Promotions
- Promote our products and services to customers, highlighting their features and benefits.
- Develop and maintain a thorough knowledge of our products and services to effectively answer customer questions and make recommendations.
- Inventory Management
- Ensure accurate and organized inventory levels, including tracking and reporting on inventory levels and discrepancies.
- Team Collaboration
- Work collaboratively with other sales floor associates to achieve sales goals and provide exceptional customer service.
Requirements
- Education
- High School Diploma or Equivalent
- Experience
- 0 to 2+ Years' Experience in a retail or customer-facing role
- Skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
Benefits
- Discounts on retail merchandise and services
- Opportunities for career growth and development
- A fun and dynamic work environment
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