Seasonal Customer Service Representative

4 days ago


Port Saint Lucie, Florida, United States Bass Pro Inc Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting our products and services, and driving sales growth.

Key Responsibilities

  • Customer Service
    • Provide legendary customer service experience by greeting and assisting customers in a friendly and professional manner.
    • Answer customer questions, resolve issues, and make recommendations to drive sales and increase customer satisfaction.
  • Sales and Promotions
    • Promote our products and services to customers, highlighting their features and benefits.
    • Develop and maintain a thorough knowledge of our products and services to effectively answer customer questions and make recommendations.
  • Inventory Management
    • Ensure accurate and organized inventory levels, including tracking and reporting on inventory levels and discrepancies.
  • Team Collaboration
    • Work collaboratively with other sales floor associates to achieve sales goals and provide exceptional customer service.

Requirements

  • Education
    • High School Diploma or Equivalent
  • Experience
    • 0 to 2+ Years' Experience in a retail or customer-facing role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and adapt to changing situations
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system

Benefits

  • Discounts on retail merchandise and services
  • Opportunities for career growth and development
  • A fun and dynamic work environment


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