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Desktop Support Specialist

1 month ago

Redwood City, California, United States Diverse Lynx Full time
Job Title: Desktop Support Engineer

At Diverse Lynx LLC, we are seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

Key Responsibilities:
  • Desktop Support: Provide timely and effective support for desktop-related issues, including hardware and software troubleshooting, installation, and maintenance.
  • Data Center Knowledge: Possess a strong understanding of data center facilities infrastructure systems, including power, cooling, security, and fire-protection systems.
  • Healthcare Domain Knowledge: Have a solid understanding of the healthcare and life sciences domain, including relevant technologies and systems.
  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to effectively communicate with local and remote support teams.
Requirements:
  • Experience: Minimum 5 years of experience in data center operations and technical support.
  • Education: Bachelor's degree in Computer Science or a related field.
  • Certifications: Microsoft Certified Systems Engineer (MCSE) or equivalent, and data center operational or technical certifications.

We are an Equal Employment Opportunity employer and welcome applications from diverse candidates. All qualified applicants will receive due consideration for employment without any discrimination.