Quality Assurance Supervisor
2 weeks ago
Position Overview:
The Quality Assurance Supervisor is tasked with ensuring that product specifications and processing methods are precisely defined, documented, and communicated throughout the organization and its supply chain. Upholding product integrity is essential for fostering customer loyalty and maintaining high morale among employees. The responsibilities of the Quality Assurance Supervisor must be executed with integrity, professionalism, and respect for the contributions of all staff members.
Key Responsibilities:
- Oversee the effective implementation and maintenance of the Quality Management System in alignment with ISO 9001/2015 standards and relevant regulations.
- Achieve measurable reductions in non-conforming products.
- Develop and execute a comprehensive training program for the quality department staff.
- Establish and maintain a formal Discrepant Material Report (DMR) system.
- Implement a calibration program for measuring and production control equipment.
- Enhance the Engineering Department's customer product filing system to ensure reliable electronic documentation.
- Create a departmental documentation system that includes:
- Capturing existing documents
- Facilitating the creation of new documents
- Assigning unique identifiers to each document
- Implementing proper revision control
- Ensuring easy access for users
- Securing Master Files against tampering
- Improve the existing paint sample distribution system.
- Increase knowledge of customer products and internal processes.
- Promote quality values across the organization.
Empowerment Level:
- Authority to halt shipments due to non-conformance.
- Ability to stop any activity violating the Quality Management System.
- Authorization to approve overtime within the Quality Department.
- Limited authority to procure supplies and equipment necessary for Quality Department operations.
Accountability:
- Accountable to customers for ensuring products meet quality standards and addressing non-conformance issues.
- Responsible to the company leadership for timely completion of assigned tasks.
- Collaborate with the management team to communicate quality issues and guide problem resolution.
- Provide necessary tools and training to staff to meet Quality Management System requirements.
- Conduct business ethically and honorably with colleagues.
Role Requirements:
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Word, Excel, and Outlook.
- Ability to interpret technical documents and effectively present information.
- Strong writing skills for procedures, reports, and business correspondence.
- Ability to adapt to changing work environments and manage multiple priorities.
Qualifications:
- Bachelor's degree in Quality, Engineering, or a related field.
- Minimum of five years of supervisory experience in Quality or Engineering within a manufacturing setting.
- Thorough understanding of Quality and Engineering systems.
Physical Requirements:
- Ability to lift and move up to 50 pounds.
- Regular exposure to various working conditions.
Compensation:
Annual salary range: $75,000 - $90,000.
Benefits:
- 401(k) plan
- Dental and Vision Insurance
- Flexible work schedule
- Health insurance options
- Life insurance coverage
- Paid time off
- Referral program
- Retirement plan
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