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Franchise Operations Supervisor

2 months ago

Wellington Ohio, United States Domino's Franchise Full time
Job Overview


As a Franchise Operations Supervisor at Domino's, you will take charge of the franchise establishment in the absence of the General Manager.

Your role will involve managing the workflow and efficiency of the team during your shift while executing tasks delegated by the General Manager.

Franchise Operations Supervisors are on the path to becoming General Managers and are expected to uphold high standards of performance and professionalism. While in charge, you will lead the team with the same authority as the General Manager.


Key Responsibilities
  • Cost Management
  • Inventory Oversight
  • Cash Handling
  • Customer Engagement
  • Staff Management
  • Administrative Duties
  • Training and Development
  • Food Safety Management
  • Maintaining Store Cleanliness
  • Enhancing Profitability
  • Adhering to Schedules
  • Upholding Brand Image
  • Ensuring Attendance and Punctuality
  • Protecting Company Assets

Work Environment

Exposure To:
Variable and Unfavorable Weather Conditions when Performing Outdoor Tasks

In-Store Temperatures Ranging from 36-90 Degrees (depending on cooler and oven areas)

Sudden Temperature Changes from Work Area to Outside

Food Odors

Cornmeal Dust

Constrained Working Spaces in Certain Areas

High Temperatures from Ovens up to 500 Degrees or More

Sharp Edges and Moving Mechanical Components.


Required Skills
  • Effective Communication Skills
  • Near and Mid-Range Vision for In-Store Tasks
  • Accurate Depth Perception
  • Ability to Identify Hot and Cold Surfaces

Personal Attributes
  • Leadership Capabilities
  • Ability to Perform Repetitive Tasks
  • Capacity to Work Independently or as Part of a Team
  • Ability to Work Under Pressure
  • Commitment to Quality Standards
  • Analytical Skills for Data Compilation
  • Decision-Making Skills

Physical Requirements
  • Prolonged Standing
  • Walking on Various Surfaces
  • Sitting for Administrative Tasks and Online Training
  • Lifting Packages Weighing up to 50lbs
  • Carrying Weights up to 30lbs
  • Climbing for Signage Changes and Maintenance
  • Bending, Crouching, and Reaching for Product Access
  • Extensive Use of Hands for Dough Manipulation and Order Preparation