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General Manager

2 months ago

Peoria, Arizona, United States MTM Full time
Job Title: General Manager

At MTM Transit, we're committed to providing exceptional transportation services that meet the unique needs of our passengers. As a General Manager, you'll play a critical role in ensuring the smooth delivery of our services, working closely with operations, corporate support departments, and transportation providers to achieve this goal.

Key Responsibilities:
  • Collaborate with cross-functional teams to ensure compliance with contractual requirements and deliver high-quality services to our clients.
  • Act as a liaison between departments and clients to resolve issues and ensure seamless communication.
  • Monitor program needs and productivity, adjusting staffing and resources to optimize cost-effectiveness.
  • Develop and implement documentation and work plans to support operational efficiency.
  • Provide training and development opportunities for employees to enhance their skills and performance.
  • Maintain a thorough understanding of contracts, MTM Transit policies, and employee handbook guidelines.
  • Build strong relationships with clients to ensure exceptional customer service and resolve issues promptly.
  • Act as a consultative partner, developing and presenting annual plan reviews to stakeholders.
  • Stay up-to-date on industry trends, regulations, and best practices to inform operational decisions.
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • At least 7-10 years of experience in managing or providing key leadership support for a large operations team in a multimillion-dollar contract environment.
  • Proven track record of managing a site with 100+ employees and monitoring the delivery of contractual services.
  • Valid current driver's license required.
What We Offer:
  • Competitive salary range: $107,120 - $160,680 annually.
  • Comprehensive benefits package, including health, life, and dental insurance.
  • 401(k) with company match.
  • Paid time off and holiday pay.
  • Maternity/paternity leave.
  • Casual dress environment.
  • Tuition reimbursement.
  • MTM Perks Discount Program.
  • Leadership mentoring opportunities.