Emergency Services Coordinator

4 days ago


Downers Grove, Illinois, United States Catholic Charities, Diocese of Joliet Full time
Job Summary

Catholic Charities, Diocese of Joliet seeks a highly motivated and compassionate individual to fill the role of Emergency Services Intern. As a member of our North Area Community Services Team, you will provide critical support to individuals and families in crisis, connecting them with essential resources and services.

Key Responsibilities

• Conduct initial intakes and needs assessments for individuals and families requesting emergency services and homeless prevention.

• Develop and implement individualized service plans to address client needs, providing case planning, short-term case management, advocacy, and linkage to community resources.

• Coordinate and monitor the implementation of client service plans, ensuring timely and effective support.

• Respond to crisis situations, providing immediate intervention to help clients meet their basic needs, including food, clothing, and housing assistance.

• Collaborate with the Emergency Services and Hope House Shelter Supervisor, Assistant Director of Community Services, and other stakeholders to ensure seamless service delivery.

• Maintain accurate and up-to-date client files and data entry, adhering to agency protocols and PQI processes.

Requirements
  1. A high school diploma or equivalent, with a degree in social work, health, social sciences, emergency services, or a related field preferred.
  2. Demonstrated capacity to work with individuals and families in crisis situations, as well as those from diverse social backgrounds.
  3. Strong verbal and written communication skills, with proficiency in Microsoft Office applications, including Outlook, Word, and Teams.
  4. Ability to maintain confidentiality and handle sensitive information with discretion.
  5. Valid driver's license, reliable transportation, and liability insurance required.


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