Front Office Manager and Inside Sales Representative

1 month ago


Simi Valley, California, United States N-Hance Full time
Job Title: Front Office Manager and Inside Salesperson

We are seeking a highly skilled and experienced Front Office Manager and Inside Salesperson to join our team at N-Hance Wood Refinishing. As a key member of our operations team, you will be responsible for providing exceptional customer service, generating leads, and driving sales growth.

Responsibilities:
  • Answering incoming phone calls and responding to customer inquiries
  • Inside sales for phone inquiries, emails, and walk-in customers
  • Data entry into CRM program
  • Scheduling and dispatch of jobs for up to 7 workers
  • Preparation and closing of work orders
  • Customer service and support
  • Assisting with advertising and marketing efforts to generate leads
  • Trade show sales and service
  • Warehouse Inventory Management
Qualifications:
  • At least 5 years of relevant job experience
  • Previous Inside Sales experience is highly desired
  • Possess a passion for helping customers with bath and kitchen upgrades
  • Excellent organizational skills
  • Ability to project a positive and professional image to callers and visitors
  • Ability to work well as a team player
  • Enthusiastic telephone, customer service, and sales skills
  • Solid computer skills involving email, data entry, and Microsoft Excel & Word
  • Above average ability to multi-task in fast-paced, small business environment
Benefits:
  • Health insurance
  • Dental insurance
  • Paid time off
Work Schedule:
  • Monday to Friday
  • No weekends
  • Day shift
  • 8 hour shift

This role is ideal for someone who is dependable, people-oriented, adaptable, detail-oriented, and autonomous. If you thrive in a high-pressure environment and are passionate about delivering exceptional customer service, we encourage you to apply.

N-Hance Wood Refinishing is an innovative service that refinishes your wood cabinets and floors without the inconvenience, expense, and noxious fumes associated with traditional refinishing methods. With over 500 franchise locations across the United States, N-Hance has been one of the fastest-growing franchises in the nation for six consecutive years.



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