Client Advisor

3 weeks ago


Simi Valley, California, United States VinFast Full time
Job Summary

The Client Advisor is a key member of the VinFast sales team, responsible for delivering exceptional customer experiences and driving sales growth. As a Client Advisor, you will be the primary point of contact for clients, providing expert guidance on our range of electric vehicles and ensuring seamless sales processes.

Key Responsibilities

• Represent the VinFast brand with passion and enthusiasm, building strong relationships with clients and colleagues alike
• Manage the sales cycle from prospect to purchase, tracking client and sales activity with precision
• Develop and maintain in-depth knowledge of our electric vehicles, including features, functionality, and competitive landscape
• Collaborate with colleagues to ensure a seamless client sales experience, including Service, Inside Sales, DMV, Logistics, and more
• Contribute to a positive, innovative, and inclusive work environment, fostering a culture of excellence and customer satisfaction

Requirements

• Bachelor's Degree preferred, with 1+ years of experience in retail, client services, or sales
• Proven track record of managing a sales pipeline in various CRM applications and lead management software
• Excellent verbal and written communication skills, with a high level of attention to detail and organization
• Ability to obtain and maintain a DMV Vehicle Salesperson License, with a valid driver's license and 2 years of driving experience
• Innate curiosity and willingness for continuous learning, with flexibility to changing priorities and a desire to create positive memorable experiences for clients

What We Offer

• Competitive starting pay of $28.00/hr, with opportunities for growth and advancement
• Comprehensive benefits package, including health, dental, and vision insurance
• Generous paid time off and holidays, with flexible scheduling to accommodate work-life balance
• Ongoing training and development opportunities, with a focus on continuous learning and improvement

About VinFast

VinFast is a driving force in the global smart electric vehicle revolution, committed to delivering high-quality products, advanced smart services, and seamless customer experiences. As a member of the VinFast team, you will be part of a dynamic and innovative organization, dedicated to shaping the future of mobility and sustainability.

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