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Customer Service Representative

2 months ago


Simi Valley, California, United States FastSigns Full time
Customer Service Representative

At FASTSIGNS of Simi Valley, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our front counter team, you'll be responsible for providing exceptional customer service, consultative sales, and project coordination.

Key Responsibilities:
  • Serve as the first point of contact for customers, providing a welcoming and friendly experience.
  • Work closely with management and support teams to satisfy customers and generate revenue.
  • Responsible for sales activities from lead generation through project management.
  • Must be customer-focused with exceptional organizational skills.
Requirements:
  • Inside Sales experience (3+ years)
  • Customer Service skills and experience
  • Sign shop experience
What We Offer:
  • Generous compensation above industry average
  • Paid time off - vacation and sick days
  • Participation in bonus program
  • Medical, Dental, Vision, and Life Insurance provided at no charge for employees
About Us:

FASTSIGNS of Simi Valley is a small business and veteran-owned company with 20 years of experience in the visual communications industry. We're a team-oriented, people-focused organization that values quality and precision.

We're looking for a talented individual who is adept at working with customers, providing detailed communications, and meeting sales targets. If you're a motivated and customer-focused professional, we encourage you to apply.