Administrative Support Specialist

2 weeks ago


Conroe, Texas, United States Matt Springer - State Farm Agent Full time
Job Overview

POSITION SUMMARY:
Matt Springer - State Farm Agent is in search of a detail-oriented and proactive individual to undertake administrative responsibilities and assist insurance professionals in acquiring and retaining clientele. As an Administrative Support Specialist within our agency, your meticulousness, commitment to customer engagement, and sales-oriented mindset will prepare you for this dynamic role.

KEY RESPONSIBILITIES:

  • Develop and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, precise, and courteous customer service, which may involve addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Employ a customer-centric, needs-based assessment approach to inform clients about various insurance solutions.
  • Utilize exceptional communication skills to effectively address customer needs while fostering business growth.

REQUIRED QUALIFICATIONS:

  • Strong dedication to customer service excellence.
  • Experience in sales (whether in outside sales, inside sales representative roles, retail sales, or telemarketing) is preferred.
  • Interest in marketing products and services tailored to customer requirements.

EMPLOYEE BENEFITS:

  • Hourly compensation plus commission and bonuses.
  • Paid time off, including vacation and personal/sick days.
  • Valuable professional experience.
  • Opportunities for growth and advancement within the office.


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