Customer Service Liaison
7 days ago
Atlas Advanage is committed to providing exceptional customer service. We are seeking a dedicated and passionate Customer Service Representative to join our team.
ResponsibilitiesAs a Customer Service Representative, you will be the primary point of contact for customers, providing timely and effective support through various communication channels. Your key responsibilities will include:
- Providing Support: Offer assistance to new and existing customer accounts, ensuring their needs are met and resolving any issues in a professional manner.
- Fostering Relationships: Build trust with customers by actively listening to their concerns, addressing their queries, and delivering quality product information.
- Maintaining Records: Accurately document customer interactions and transactions in accordance with company confidentiality policies.
To succeed as a Customer Service Representative at Atlas Advanage, you will need:
- Relevant Experience: A minimum of 1-2 years' experience in customer service, sales, or a related field.
- Excellent Communication Skills: Strong active listening skills, ability to build rapport with diverse personalities, and excellent presentation skills.
- Time Management: Ability to multitask, prioritize tasks, and manage time effectively to meet performance metrics and deadlines.
- Education: High school degree or equivalent required.
We offer a competitive salary range of $45,000 - $55,000 per annum, depending on location and experience. If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply.
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