Customer Service Liaison

1 week ago


Syracuse, New York, United States CPS Recruitment Full time
Job Overview

We are seeking a highly skilled and motivated Customer Service Associate to join our team in Syracuse, NY.

The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong typing skills. If you are a team player with a positive attitude and enjoy working independently, we encourage you to apply.

This is a fantastic opportunity for someone looking to start or advance their career in customer service. As a valued member of our team, you will be responsible for delivering exceptional customer experiences through effective order entry, database maintenance, and phone support.

Key Responsibilities:
  • Enter customer orders quickly and accurately
  • Update and maintain databases to ensure seamless operations
  • Answer phones and provide top-notch customer service
  • Assist customers in determining order requirements or services
  • Troubleshoot customer issues during delivery processes

In this role, you will have the opportunity to work closely with our innovative company partners to deliver outstanding results. Our team is committed to excellence, and we are looking for like-minded individuals who share our passion for providing exceptional customer service.

Requirements:
  • High School Diploma/GED required; 1-2+ years of related experience preferred
  • Excellent typing skills and strong computer proficiency
  • Strong attention to detail and ability to multitask
  • A positive attitude and strong communication skills
Benefits:

We offer competitive pay rates starting at $17-$20 per hour, DOE, as well as opportunities for growth and development within our organization. Our team members enjoy a dynamic and supportive work environment, with a focus on collaboration and teamwork.



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