Customer Service Liaison

5 days ago


East Syracuse, New York, United States Russell Tobin Full time

At Russell Tobin, we are seeking a highly motivated and process-oriented individual to join our Customer Care Center as a Customer Service Liaison. This role involves supporting customers via telephone and written communications in a high-volume, fast-paced call-center team atmosphere with a strong emphasis on customer satisfaction and first-call resolution.

We help our customers by connecting them with dealers who can provide sales or service. Our number one goal is to get the homeowner connected with the dealer. Additional responsibilities include providing warranty information, product comparisons, and referrals to distributors. As a liaison, you will also act as a switchboard for the company, referring customers to the appropriate department using a database.

The successful candidate will have excellent communication skills and be able to work effectively in a metric-driven environment. Benefits at Russell Tobin include comprehensive healthcare coverage, supplemental coverage, 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Salary: $16/h - $17/h



  • Syracuse, New York, United States Saab Automobile AB Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Liaison to join our team at Saab, Inc. in Syracuse, New York.This is an exciting opportunity for a results-driven professional who is passionate about delivering exceptional customer service and support.


  • Syracuse, New York, United States CPS Recruitment Full time

    Job OverviewWe are seeking a highly skilled Customer Service Liaison to join our team at CPS Recruitment.About the RoleThis is a fantastic opportunity for a motivated and customer-focused individual to provide exceptional service to our clients.ResponsibilitiesOrder Management: Serve as the primary point of contact for clients, proactively tracking and...


  • East Quogue, New York, United States HAMPTON S AIR HEATING AND AIR COND Full time

    We are seeking a Customer Service Liaison to join HAMPTON S AIR HEATING AND AIR COND. In this role, you will be the primary point of contact for customers, communicating with them to identify their needs and provide solutions that ensure a positive experience.ResponsibilitiesReceive a high volume of customer inquiries via phone and email, identifying the...


  • Syracuse, New York, United States CPS Recruitment Full time

    **Customer Service Representative**At CPS Recruitment, we're seeking a skilled Customer Service Representative to join our team. As a key link between clients and our production team, you'll ensure smooth communication and superior service.You'll be responsible for:Providing timely updates on order statusAddressing inquiries and actively gathering customer...


  • Syracuse, New York, United States CPS Recruitment Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Associate to join our team in Syracuse, NY.The ideal candidate will have excellent communication skills, be detail-oriented, and possess strong typing skills. If you are a team player with a positive attitude and enjoy working independently, we encourage you to apply.This is a...


  • East Syracuse, New York, United States Service Experts Full time

    About Service ExpertsWe are a leading provider of HVAC services, dedicated to delivering exceptional customer experiences. Our team is comprised of the best in the industry, and we're looking for talented individuals to join us.


  • Syracuse, New York, United States St. Joseph's Hospital Full time

    Job OverviewThe Customer Service Representative role at St. Joseph's Hospital is an exciting opportunity to provide exceptional patient care and support in our outpatient behavioral health department. As a key member of our team, you will play a vital role in ensuring the smooth operation of our lobby area.In this dynamic position, you will be responsible...

  • Healthcare Liaison

    3 days ago


    Syracuse, New York, United States Trinity Health Full time

    About the RoleWe are seeking a skilled Healthcare Liaison to join our team at Trinity Health. In this role, you will be responsible for providing exceptional customer service and support to patients and their families.The schedule may vary based on department needs, but currently, the hours are:Tues/Wed - 6:45a -1pmThurs/Friday - 6:45a - 5pmYou will be...


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job OverviewWe are seeking a talented Student Support Liaison to contribute their expertise in providing essential services to our provider organizations and customers.


  • Syracuse, New York, United States Saab Automobile AB Full time

    About Saab">Saab is a leading defense and security company with an enduring mission: to help nations keep their people and society safe. Our 19,000 talented employees push the boundaries of technology to create a safer, more sustainable, and equitable world.


  • East Syracuse, New York, United States Family Dollar Full time

    Family Dollar seeks a skilled Customer Service Representative to provide exceptional service to customers. Responsibilities:• Provide customer assistance and respond to inquiries regarding store operations and merchandise.• Process transactions efficiently and accurately, ensuring high-quality customer experience.• Maintain a clean and organized...


  • East Syracuse, New York, United States KWIK FILL Full time

    Job Title: Customer Service RepresentativeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues in a professional and courteous manner.Key...


  • East Syracuse, New York, United States Butler America Full time

    We are seeking a highly motivated and process-oriented individual to join our fast-paced Customer Care Center as a Customer Service Representative. The ideal candidate will provide exceptional customer support to homeowners, handle inquiries via inbound/outbound phone, email, and written correspondence, and assist with troubleshooting Wi-Fi connectivity and...


  • East Syracuse, New York, United States XPO Logistics Full time

    XPO Logistics is seeking a Customer Service Professional to join their team. This role involves assisting customers and business partners via telephone and email, as well as handling customer complaints in a professional manner.Key Responsibilities:Assist customers and business partners via telephone and emailHandle customer complaints in a calm,...


  • East Syracuse, New York, United States Pathfinder Bank Full time

    About UsAt Pathfinder Bank, we're committed to building lasting connections in Central New York. As a key player in our Market, you'll have the chance to make a meaningful impact on the people and businesses in our community while developing long-lasting, trusted relationships.">Job ResponsibilitiesDeliver exceptional customer experiences by proactively...


  • East Syracuse, New York, United States AAA of Western & Central NY Full time

    We are looking for a highly motivated Customer Service Ambassador to join our team at AAA of Western & Central NY. As a Customer Service Ambassador, you will play a crucial role in delivering exceptional customer experiences while promoting additional sales and meeting outlined departmental Sales Per Call goals.The successful candidate will have excellent...


  • East Syracuse, New York, United States Russell Tobin Full time

    We are seeking a skilled Customer Service Professional to join our team at Russell Tobin. As an Account Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.The successful candidate will have a strong background in residential and commercial HVAC applications, products, and systems....


  • East Syracuse, New York, United States LHH Recruitment Solutions Full time

    Job OverviewLHH Recruitment Solutions is seeking a Customer Service Representative with 3+ years of experience for a full-time contract opportunity in East Syracuse, New York.Compensation and Benefits$19-22 per hour. Our benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program,...


  • Syracuse, New York, United States Medical Answering Services LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Transportation Provider Liaison to join our team. As a key member of our organization, you will be responsible for fostering relationships between Medical Answering Services LLC and transportation providers within your assigned region.


  • Syracuse, New York, United States Coordinated Care Services, Inc. (CCSI) Full time

    Job SummaryWe are seeking a highly skilled Child Welfare Liaison Specialist to join our team at Coordinated Care Services, Inc. (CCSI).About the RoleThis is a full-time position that will work on behalf of Onondaga County Children and Family Services' ACCESS Program.Key ResponsibilitiesServe as a liaison to designated schools to support children and families...