Account Specialist

3 days ago


Parsippany, New Jersey, United States Compass Group, North America Full time
About Canteen

Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees.

Job Summary

You'll be responsible for:

  • Daily customer interactions and phone calls.
  • Order entry, invoice preparation, and back orders.
  • Making new product suggestions.
  • Problem resolution.
Requirements

An ideal candidate will have:

  • A college degree (preferred, but not required).
  • At least 2 years of customer service or sales experience.
  • Experience entering customer orders through a data entry or order system.
  • Attention to detail, organizational skills, and ability to prioritize work.
  • Experience up-selling orders and accounts.
  • Excellent verbal, communication, and listening skills.
  • Professional phone manner and exceptional follow-up skills.
  • Ability to handle a high-volume workload in a busy department.
  • Computer skills required: MS Word, Excel, and Outlook, NetSuite.
Benefits

Associates at Canteen are offered many fantastic benefits, including:

  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
About Compass Group

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


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