Retail Banking Operations Manager
6 days ago
Job Summary:
We're seeking a highly motivated and experienced Retail Banking Operations Manager to join our team at Adams Bank and Trust. As a key member of our retail banking team, you will be responsible for directing and overseeing all retail service delivery and daily operations of a branch banking location.
Key Responsibilities:
- Direct and oversee all retail service delivery and daily operations of a branch banking location
- Ensure all bank and regulatory policies and procedures are followed
- Ensure all customers receive prompt and courteous service and that products/services offered meet the needs of the bank's customer base
- Work to ensure maximization of customer relationships based on customer need and aligned with the bank's core values
- Coaches and develops direct report employees, including assistance with short and long term career planning and employee retention
- Understand what motivates their team, is flexible to modify and adapt to work environment needs, and is a working manager
Requirements:
- Strong communication skills
- Proven success leading a sales/production team
- Ability to build relationships with multiple departments and team members
- Comprehensive knowledge of retail banking
About Adams Bank and Trust:
Adams Bank and Trust is a family-owned regional bank with locations in Nebraska, Colorado, and Kansas. We provide Commercial, Agriculture, Retail, Trust, and Financial Advising services, as well as online and app capabilities.
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