Customer Service Liaison

2 weeks ago


Ann Arbor, Michigan, United States FROG HOLLER LTD Full time

**Job Summary:**

The Customer Service Liaison will play a vital role in our ability to provide our customers with an exceptional customer experience while balancing efficient and smooth internal operations.

**Key Responsibilities:**

  • Build relationships with customers through regular interactions
  • Communicate in clear, concise and timely manner to customers regarding general order information, delivery issues, product information, and credits
  • Enter customer orders, provide timely answers to customer inquiries
  • Monitor and update company databases to communicate pertinent information and weekly news
  • General data entry related to basic accounting functions and operating reports
  • Proven ability to work within and across departments to effectively solve problems with little or no supervision

**What We Offer:**

  • Competitive compensation package
  • Medical, dental, vision, life, disability and additional benefits
  • 401K with Company match

**Requirements:**

  • A strong work ethic, outstanding reliability, and a great attitude
  • Must have the ability to multi-task and to work well within a team environment
  • Interest and knowledge of food and produce is a plus
  • Detail oriented, organized, and takes pride in a job well done
  • High proficiency in Microsoft Office: Word, Excel
  • Monday-Saturday availability
  • Full and part time work available


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