Customer Service Coordinator

3 days ago


Atlanta, Georgia, United States Waste Pro Full time
Job Description

This role is focused on ensuring that customers are serviced per Waste Pro standards and agreements. The ideal candidate will be able to effectively communicate with drivers and customers, troubleshoot potential issues, and prioritize tasks to meet business objectives.

Main Responsibilities:

  1. Communicate with drivers to coordinate service deliveries and resolve any issues that may arise.
  2. Work with customers to understand their needs and provide solutions to meet those needs.
  3. Troubleshoot issues with delivery and pick-up processes to minimize delays and ensure customer satisfaction.
  4. Prioritize tasks to ensure that all service deliveries are made on schedule and that customer needs are met.
  5. Collaborate with other teams to ensure that all logistics and operational processes are running smoothly.


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