Customer Experience Representative

6 days ago


Helena, Montana, United States Smart Foodservice Stores LLC Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales goals.

About the Role:

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced retail environment. You will be responsible for:

  • Providing personalized service to customers, ensuring their needs are met and exceeded
  • Maintaining a high level of product knowledge, including features, benefits, and pricing information
  • Processing transactions accurately and efficiently, handling cash, credit card transactions, and returns
  • Restocking shelves, facing merchandise, and maintaining a visually appealing store environment
  • Participating in visual merchandising and inventory management tasks, as required

About Us:

Smart Foodservice Store LLC is a dynamic and growing company dedicated to providing excellent customer service and quality products to our customers. We offer a competitive compensation package, comprehensive training programs, and opportunities for career growth and development.

What We Offer:

  • A competitive hourly rate of $14.25 - $22.00, depending on experience and performance
  • A comprehensive benefits package, including health insurance, 401(k) matching, and paid time off
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment, with opportunities for career growth and advancement

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • 1-2 years of retail sales experience, preferably in a customer-facing role
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment


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