Night Shift Customer Service Representative

4 days ago


Helena, Montana, United States Planet Fitness Inc. Full time

We are seeking a highly motivated and customer-focused individual to excel in our team as an Overnight Closer. This role is responsible for creating a positive member experience by providing exceptional service to Planet Fitness members, prospective members, and guests.

Key Responsibilities:
  • Deliver superior customer service to members, prospective members, and guests
  • Closing the day's shift and maintaining accurate financial transactions
  • Maintain high standards of cleanliness within the club premises
  • Implement effective communication strategies with colleagues and clients
  • Conducting informative tours and calls for prospects
  • Handle front desk activities efficiently, including check-ins, security issues, and updating member accounts
  • Respond promptly to member inquiries and concerns

To be successful in this role, you must possess excellent communication skills, a strong work ethic, and the ability to thrive in a fast-paced environment.

This position offers a competitive salary of $48,500 per year, dependent on location and experience.



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