Microsoft Exchange Solutions Engineer
2 weeks ago
Job Title: Exchange Systems Engineer
Company: The Brixton Group, Inc.
Position Overview:
The Exchange Systems Engineer will be responsible for the administration and management of extensive Exchange environments and messaging systems. This role requires a strong understanding of various technologies including MS Active Sync, Active Directory, IIS, and clustering solutions.
Key Responsibilities:
- Oversee large-scale deployments of Exchange and messaging systems, ensuring optimal performance and reliability.
- Provide configuration, support, and administration for Exchange versions 2010 through 2019, alongside Active Directory and Windows Server environments.
- Diagnose technical issues and develop effective solutions using established methodologies.
- Deliver on-site technical support for Microsoft Exchange across various platforms.
- Proactively monitor system alerts and respond to incidents to maintain system integrity.
- Utilize ticketing systems to track and manage incidents effectively.
- Conduct routine server diagnostics and manage system backups to ensure data security.
- Manage Exchange message queues and resolve delivery issues, documenting findings in operational logs.
- Create and manage user accounts and mailboxes, including performing mailbox migrations and restorations.
- Exhibit strong communication skills, both written and verbal, to collaborate effectively with team members.
- Demonstrate excellent time management and organizational skills to handle multiple projects efficiently.
- Engage in the development and management of information systems to support complex business processes.
- Leverage relational database systems to enhance operational efficiency.
- Work collaboratively within diverse teams to foster positive working relationships.
- Develop and maintain applications on the Power Platform, including Power Apps and Power BI, to support business automation.
- Contribute to the development of Office Automation Processes within the Microsoft 365 ecosystem.
- Identify opportunities for efficiency improvements using Microsoft tools.
- Support the development of SharePoint solutions tailored to business needs.
- Create comprehensive documentation, including flowcharts and design diagrams, for production items.
- Independently manage complex tasks with minimal supervision.
- Engage directly with end users to resolve technical issues and provide support.
- Adhere to established policies and guidelines, ensuring compliance with IT best practices.
- Collaborate with global partners to maintain knowledge of Microsoft 365 capabilities.
Desired Qualifications:
- Proficient in Active Directory, DNS, and network routing.
- Experience managing database availability groups (DAG) and resolving Exchange server database issues.
- Familiarity with network infrastructure and operations.
- Preferred educational background includes a Bachelor's or Master's Degree in relevant fields or equivalent experience.
- Certifications such as MCSE, ITIL, or CCNA are advantageous but not mandatory.
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