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Senior Exchange Systems Administrator

2 months ago


Salisbury, Maryland, United States The Brixton Group, Inc. Full time

Job Title: Exchange Systems Engineer

Company: The Brixton Group, Inc.

Position Overview:

The Exchange Systems Engineer will be responsible for overseeing extensive deployments of Exchange environments and messaging frameworks. This role involves a deep understanding of various technologies and the ability to provide effective solutions to technical challenges.

Key Responsibilities:

  • Manage and administer large-scale Exchange environments, including mobile device management through MS Active Sync, Active Directory, IIS, and spam/anti-virus solutions.
  • Provide configuration, support, and administration for Exchange versions 2010 through 2019, alongside Windows Server and SQL technologies.
  • Analyze and troubleshoot technical issues, employing existing tools and methodologies to devise effective solutions.
  • Deliver on-site technical support for Microsoft Exchange across various versions and cloud-based solutions.
  • Proactively monitor Microsoft SCOM alerts to mitigate potential incidents and maintain system integrity.
  • Utilize the Altiris Ticketing System to track and manage incidents, ensuring effective problem resolution.
  • Conduct routine server diagnostics, monitor performance, and manage system backups and failovers.
  • Oversee Exchange message queues, addressing non-delivery issues and maintaining operational logs.
  • Create and manage user accounts and mailboxes, including performing mailbox migrations and restorations.
  • Exhibit strong communication skills, both written and verbal, and demonstrate excellent time management and interpersonal abilities.
  • Collaborate effectively with cross-functional teams and manage multiple projects simultaneously.
  • Possess significant experience in developing or managing information systems that support complex business processes.
  • Utilize relational database systems effectively and maintain positive working relationships within diverse teams.
  • Develop and maintain applications on the Power Platform, including Power Apps and Power BI, while exploring emerging technologies.
  • Contribute to the development of Office Automation Processes within the Microsoft 365 ecosystem to enhance business efficiency.
  • Identify opportunities for operational efficiencies using Microsoft tools and technologies.
  • Support the development of SharePoint solutions and documentation for business communications.
  • Work independently on complex tasks with minimal supervision, while engaging with end users to resolve issues.
  • Adhere to established policies and guidelines, including technical standards and security protocols.
  • Collaborate with global partners to maintain a comprehensive understanding of the M365 tenant and its functionalities.

Desired Qualifications:

  • Proficiency in Active Directory, DNS, and network routing.
  • Experience managing DAG replication networks and resolving Exchange server databases.
  • Knowledge of network infrastructure and operations.
  • Relevant educational background or equivalent experience in Computer Science or related fields.
  • Preferred certifications include II, IAT, MCSE, ITIL, MS, CCNA, CE, O365, IAM, MCSA.