Lead Property Operations Manager
2 weeks ago
Are you an accomplished General Manager with expertise in residential property oversight and a proven history of success? If you are a dynamic leader who enjoys mentoring and fostering professional growth within your team, then Related Companies is looking for a Senior General Manager to manage a diverse portfolio of properties in the Chicago region. The successful candidate will be tasked with leading a team of property managers and ensuring optimal operational efficiency and profitability across all properties.
Why You'll Appreciate Working Here- Generous paid time off (19+ days) – we prioritize your work-life balance.
- Tailored total rewards package – choose from our medical, vision, and dental plans, along with life insurance and an Employee Assistance Program.
- Financial wellness benefits to support your success – including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
- Mental health support – counseling services are available for our team members.
- Fertility assistance – including surrogacy, adoption support, and more.
- Paid volunteer time and matching charitable contributions – we are a dedicated team making a meaningful impact.
- Opportunities for growth – access to learning & training programs; tuition & certification reimbursement; internal advancement possibilities, and much more.
- Recruit, train, and supervise a team of property managers, ensuring they meet established performance metrics.
- Design and implement operational policies and procedures to enhance efficiency and maximize revenue.
- Collaborate with marketing, compliance, and leasing teams to ensure effective property marketing and optimal occupancy rates.
- Develop and oversee budgets for each property, ensuring expense control and achievement of revenue goals.
- Conduct regular property inspections to guarantee maintenance standards are upheld.
- Address tenant inquiries and concerns promptly and professionally.
- Build and maintain positive relationships with tenants, vendors, and other stakeholders.
- Ensure compliance with all relevant local, state, and federal laws and regulations.
- Annual salary range of $95,000 - $115,000 (commensurate with experience).
- Eligibility for an annual performance-based bonus.
- 3 to 5 years of experience in multifamily portfolio management is required.
- 2 years of experience with HUD Section 8, LIHTC, and/or other affordable housing programs is preferred.
- Strong leadership and team management capabilities.
- Exceptional communication, interpersonal, and problem-solving skills.
- Proficiency in budget development and management.
- Thorough understanding of applicable federal, state, and local laws relevant to the Multifamily Housing Industry and Employment Law, including Fair Housing, ADA & ADAA, Fair Credit Reporting Act, and Landlord Tenant Laws.
- Ability to work independently and manage multiple priorities effectively.
- Proficient in Microsoft Office Suite and property management software.
- Capability to leverage technology & software for reporting, marketing materials, performance tracking, trend analysis, market conditions, and opportunity forecasting. Highly adaptable to new programs and their applications.
Related Management Company (RMC) stands as a leading innovator in real estate management as an owner/operator. With a robust portfolio spanning hundreds of properties across 22 states and Washington, D.C., we offer our employees unmatched growth opportunities. Our diverse portfolio includes affordable, workforce, market-rate, and luxury housing, and we are committed to exceeding quality expectations in every asset class. As a subsidiary of Related Companies, we are at the forefront of sustainability, with most of our new developments pursuing LEED Silver certification or higher.
At RMC, we embrace diversity and inclusion. We believe that welcoming employees foster a welcoming environment for residents. When you join us, you are encouraged to be your authentic self. With a continuous focus on enhancing internal mobility, employee engagement, and investing in leadership development, we strive to improve the overall employee experience.
Related is an Equal Opportunity Employer.
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Lead Property Operations Manager
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