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Customer Service Representative

1 month ago

Troy, Michigan, United States Chico's FAS Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will play a critical role in providing exceptional customer service and supporting the sales process.

Job Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for all customers.
  • Support the sales process, including processing transactions, handling returns, and resolving customer complaints.
  • Assist with visual merchandising, including arranging products and maintaining store displays.
  • Participate in inventory management, including receiving and processing shipments.
  • Collaborate with colleagues to achieve sales goals and promote a positive store environment.
Qualifications
  • High school diploma or equivalent required.
  • Previous customer service or retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Physical ability to stand for long periods, lift up to 50 pounds, and climb ladders as needed.
Benefits

Chico's FAS offers a competitive salary, opportunities for career advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.