Customer Service Specialist

2 days ago


Troy, Michigan, United States J.D. Power Full time
About the Role

We are seeking a highly skilled Customer Support Representative to join our dynamic team. This is an entry-level position in a fast-paced work environment where you will work closely with clients via email and phone.

As a Customer Support Representative, you will be responsible for performing light diagnosis and data entry to provide outstanding service at every level. You will also be expected to work within the platform to create incoming data records, verify FTP files, and communicate with clients regularly.

The ideal candidate will have strong writing, interpersonal, and analytical skills, as well as attention to detail and ability to work in a rapidly changing environment.



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