Customer Service/Inside Sales Representative
3 months ago
Schedule: Hybrid-Based $25.00 Hourly Base Pay + Commission Paid Training and Licensing Included
This position is ideal for a proficient customer service representative looking to gain exposure in inside sales and finance through comprehensive training and licensing.
About LoanCraft
In 2023, there was a significant increase in home equity lines of credit, which remain in high demand. Despite a pause in home purchasing due to elevated mortgage interest rates, many homeowners are opting to leverage their home equity for renovations or other expenditures.
Established in 2003, LoanCraft serves as an exclusive service provider for one of the Midwest's leading mortgage loan providers, assisting clients in originating, processing, and underwriting home equity lines of credit with precision and efficiency.
If a dynamic, tech-driven work environment excites you, we should connect. As we expand, we seek enthusiastic and motivated individuals to join our team working with HELOC products. We fund training and licensing costs, and prior mortgage experience is unnecessary
Key Responsibilities as a Customer Service/Inside Sales Representative:
- Build Relationships with WARM leads provided to you. No cold calling required, as leads are pre-qualified.
- Conduct phone-based consultative sales processes to gather necessary consumer information.
- Present proposals to consumers, emphasizing the benefits and features of the Home Equity Line of Credit (HELOC) product, ensuring understanding of key HELOC features.
- Collect and review customer financial documents for accuracy in collaboration with Loan Processors.
- Act as the client's main contact throughout the entire origination process.
- Achieve and surpass sales targets and objectives.
Qualifications for the role of Customer Service/Inside Sales Representative:
- Financial Acumen: Ability to analyze and understand financial data.
- Effective Time Management: Excellent time management skills, with the ability to prioritize and manage multiple detailed tasks in a fast-paced, tech-driven environment.
- Communication Skills: Comfortable interacting over the phone with customers, building trust and fostering client relationships.
- Tech Savvy: Proficient in Microsoft Office applications.
- Commitment to Licensing: Must study and pass the required test for the Mortgage Loan Originator license. We invest in your success with a comprehensive paid training program, covering all licensing costs and fees.
- Coachability: Ongoing training and coaching provided to keep your skills sharp, bringing the willingness to learn the “LoanCraft Way.”
- Education: Some college credits are required. Sales experience is NOT mandatory. We successfully train individuals from diverse backgrounds.
Perks & Benefits for the position:
- Comprehensive Medical, Dental, and Vision Insurance Options
- Long Term Disability/Group Term Life
- Voluntary Term Life/Voluntary Critical Illness
- Paid Sick and Vacation Time
- Paid Holidays
- 401(k) with Company Matching
- Tuition Reimbursement
- Quota Luncheons and Company Events
- Advancement Opportunities
- Performance Incentives
Compensation: This role offers a base hourly rate of $25.00 plus monthly uncapped commission based on your performance.
-
Inside Sales Professional
3 days ago
Troy, Michigan, United States LoanCraft, LLC. Full time $21 - $25 per hourWelcome to LoanCraft, LLC.We're a dynamic company that offers a hybrid-based role for a Customer Service/Inside Sales Representative. As a member of our team, you'll have the opportunity to work with HELOC products, build relationships with pre-qualified leads, and achieve sales targets.Responsibilities:Briefly introduce yourself to pre-qualified leads,...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Sterling Engineering, Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Sterling Engineering, Inc. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their inquiries, and maintaining accurate records of customer...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Sterling Engineering Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sterling Engineering Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through proactive communication, issue resolution, and sales support.Key ResponsibilitiesResolve customer inquiries and...
-
Customer Service Representative
7 days ago
Troy, Michigan, United States Chico's FAS Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will play a critical role in providing exceptional customer service and supporting the sales process.Job ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for all...
-
Sales and Customer Engagement Representative
3 weeks ago
Troy, Michigan, United States Unified Business Technologies Full timeWe are seeking a highly motivated and enthusiastic Sales and Customer Engagement Representative to join our team at Unified Business Technologies.As a Sales and Customer Engagement Representative, you will be responsible for making outbound calls to potential customers, promoting our products or services, and generating sales leads.The ideal candidate will...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Circle K Stores, Inc. Full timeCustomer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling products, and maintaining a positive store environment.Key Responsibilities:Greet...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Sportsman's Warehouse Full timeJob Title: Cashier/Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Customer Service representative at Sportsman's Warehouse.Job Summary:The successful candidate will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and organized...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Chico's FAS Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Support Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and supporting the sales culture in our retail stores.Key ResponsibilitiesProcess merchandise, ensuring items are properly stored, ticketed,...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Refloor Full timeAt Refloor, we are seeking a skilled Customer Service Representative to handle inbound and outbound calls, set appointments for in-home consultations, and assist customers with their inquiries and concerns.Key Responsibilities:Handle inbound and outbound calls to set appointments for in-home consultationsAssist customers with their inquiries and...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Refloor Full timeAt Refloor, we are seeking a skilled Customer Service Representative to handle inbound and outbound calls to set appointments for in-home consultations. As a key member of our team, you will be responsible for assisting customers with their inquiries and concerns, explaining the features and services of our products, and entering customer data into the...
-
Roofing Sales Representative
4 weeks ago
Troy, Michigan, United States Schoenherr Roofing Full timeJob OverviewSchoenherr Roofing is seeking a highly motivated and results-driven Inside Call Center Sales Representative to join our team. As a key member of our sales team, you will be responsible for developing relationships with homeowners, negotiating and scheduling appointments for roofing sales, and driving business growth through exceptional client and...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Refloor Full timeJob DescriptionAt Refloor, we are seeking a skilled Customer Service Representative to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls to set appointments for in-home consultations.Key Responsibilities:Assist customers with their inquiries and concernsExplain the features and services of our products to...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Suburban Automotive Services Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Suburban Automotive Services. As a key member of our customer service team, you will be responsible for providing exceptional support to our dealership customers, resolving issues, and ensuring a best-in-class customer experience.Responsibilities:Process sales...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Hobart Service Full timeJob Title: Customer Care Support Specialist IIAt Hobart Service, we are seeking a highly skilled and dedicated Customer Care Support Specialist II to join our team. This role is responsible for providing exceptional customer service to our valued customers, ensuring timely and accurate execution of service programs, and delivering a positive customer...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States State Farm Insurance Full timeCustomer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Assist customers...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Lithia Motors Full timeCustomer Service RepresentativeLithia Motors is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional service to all customers who enter our store showroom.Key Responsibilities:Provide professional, courteous, and exceptional...
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Knitwell Group Full timeAbout UsAt Knitwell Group, our mission is to empower women to find their authentic self-expression through modern, feminine, and versatile clothing. We strive to create a workplace where our employees feel confident, valued, and supported in their careers.Job SummaryWe are seeking a highly motivated and customer-focused Sales Floor Associate to join our...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Fresh Thyme Farmers Market Full timeJob SummaryThe Cashier at Fresh Thyme Farmers Market is responsible for efficiently processing customer sales transactions at the front registers. Key responsibilities include maintaining proper control of cash, ensuring customer satisfaction, and safeguarding company assets.Key ResponsibilitiesProcess customer sales transactions accurately and...
-
Customer Service Representative
4 weeks ago
Troy, Michigan, United States Elements Massage Full timeOverview:We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for promoting our Elements Massage wellness programs to clients and building strong relationships with them.Key Responsibilities:Sell our monthly Elements Wellness Program to...
-
Customer Service Representative
3 weeks ago
Troy, Michigan, United States Transportation Insight Holding Company Full timeJob SummaryThe Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include being the point of contact for office needs, sorting and delivering mail to employees, and greeting visitors when they arrive for meetings with management or sales staff.Key ResponsibilitiesGreet and direct all...