Customer Service Representative
3 weeks ago
The estimated salary for this position is $13-$13 per hour, based on the location in Troy, 48083. In addition to a competitive wage, part-time associates may be eligible for Burlington's benefits package, including medical coverage and a 401(k) plan.
About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our store staff, you will play a vital role in creating a secure shopping environment while delivering exceptional customer service.
This is a regular part-time position with opportunities to work flexible hours, including nights, weekends, and holidays. Our ideal candidate will have excellent communication skills, a positive attitude, and a strong sense of responsibility.
Key Responsibilities- Maintain a professional appearance at all times, adhering to designated dress standards.
- Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
- Create a secure environment and reduce opportunities for theft.
In this role, you will also have the opportunity to provide support in training associates on shortage reduction programs and processes, and to role-model safety as a top priority.
Requirements- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
- Ability to stand and walk for extended periods of time and to visually monitor store environment.
- Ability to maintain confidentiality is required.
- Ability to review, analyze and comprehend business trends.
- Excellent leadership skills that support fostering productive business relationships.
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