Patient Service Representative

3 days ago


Boston, Massachusetts, United States Ophthalmic Consultants of Boston Full time

Overview

  • We are seeking a highly motivated and organized individual to join our team as a Front Desk Representative at Ophthalmic Consultants of Boston.

Salary Information

  • The annual salary range for this position is between $42,000 and $52,000, depending on experience.

Responsibilities

  • The successful candidate will be responsible for delivering exceptional patient service, ensuring efficient interactions, and maintaining confidentiality.
  • Specific duties include check-in and check-out processes, demographic and financial data management, co-payment collection, scheduling, and patient communication.
  • Must be able to work in a fast-paced environment with high accuracy and attention to detail.

Requirements

  • A minimum of 1 year of experience in a medical or healthcare setting or equivalent customer service experience.
  • High School Diploma or GED required.
  • Working knowledge of computer systems and confidentiality protocols.
  • Strong communication and interpersonal skills.

Benefits Package

  • Comprehensive Health & Dental Insurance
  • Paid Time Off and Holidays
  • Retirement Plan with Company Matching
  • Life and Disability Insurance
  • Employee Discounts


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