Customer Service Representative

3 weeks ago


Boston, Massachusetts, United States NR Consulting LLC Full time
Job Overview
Career Opportunities at NR Consulting LLC.

We are currently seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers. This role involves creating Charlie Cards for the general public and reduced fare customers using the Automated Fare Collection (AFC) system and Ticket Office Machine (TOM).

Responsibilities:
  • Creating Charlie Cards for general public and reduced fare customers.
  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintaining accurate records of customer interactions and transactions.


Salary and Benefits
The estimated salary range for this position is $50,000 - $65,000 per year, depending on experience. In addition to a competitive salary, we offer a comprehensive benefits package that includes health insurance, paid time off, and opportunities for career growth and development.

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