Member Service Representative
5 days ago
At Mass Bay Credit Union, we are seeking a highly skilled Member Service Representative to join our team. This role will be responsible for providing exceptional customer service to our members while handling a variety of transactions and member inquiries.
Main Responsibilities:- Transaction Handling: Process savings and related transactions, including deposits, withdrawals, loan payments, and mortgage payments.
- Customer Service: Greet and welcome members, provide direction and assistance, and resolve routine issues.
- Account Management: Open new accounts, update member information, and maintain accurate records.
- Cash Handling: Receive and disburse currency to members, balancing cash drawers and completing day-end procedures.
- Education: Equivalent to a four-year high school education.
- Experience: One year of member service or call center experience in a bank or credit union.
- Skillset: Excellent communication and interpersonal skills, proficiency with computer software applications, and intermediate mathematical skills.
We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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Customer Service Representative
5 days ago
Boston, Massachusetts, United States Mass Bay Credit Union Full timeJob OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Mass Bay Credit Union. In this role, you will provide exceptional member service and support via telephone and electronically.
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Exceptional Member Service Specialist
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Financial Services Representative II
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Food Sales and Service Representative
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Customer Service Representative
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Fitness Club Associate
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Customer Experience Representative
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Food Service Team Member
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Hospital Patient Service Coordinator
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