Member Services Representative
3 days ago
**Job Summary**
Mass Bay Credit Union is seeking a highly motivated Member Services Representative to provide exceptional service to our members. As a key member of our team, you will be responsible for handling member transactions, answering questions, and promoting credit union products and services.
About the Role
- Handle member transactions, including deposits, withdrawals, loan payments, and mortgage payments.
- Answer member questions and provide information about credit union products and services.
- Identify opportunities to promote credit union products and services to members.
Requirements
- Excellent communication and interpersonal skills are essential for serving members and promoting credit union products and services.
- Work requires general knowledge of all credit union products and services and knowledge of external rules and regulations in cash-handling transactions.
- Position requires education equivalent to a four-year high school education and limited knowledge of cash handling and/or member/customer service experience.
Estimated Salary: $45,000 - $65,000 per year
Benefits
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with employer match.
- A generous paid time off policy.
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