Healthcare Customer Service Representative

4 days ago


Fairfield, New Jersey, United States Patient Financial Concepts Full time
Job Description

As a key member of our team at Patient Financial Concepts, you will play a vital role in ensuring the financial well-being of our patients. As a Bilingual Healthcare Customer Service Representative, you will be responsible for providing exceptional customer service to our patients and clients while navigating complex healthcare billing systems.

About the Job
  • This is a full-time position with 40 hours per week, Monday-Friday 8:00 am - 4:30 pm (with occasional overtime as needed)
  • The estimated salary range for this position is $18.00-$22.00 per hour, commensurate with experience

Responsibilities:

  • Manage heavy inbound and outbound call volumes to ensure timely account research, screen patients for Charity Care, follow-up, set-up payment plans, and documentation of information received
  • Review company host system to ensure all related accounts are updated and/or billed
  • Monitor aging accounts daily to ensure timely and efficient work
  • Provide accurate and timely status updates on all accounts

Requirements:

  • Bilingual - writing, reading, and speaking in Spanish (required)
  • Ability to take initiative and adapt to different changing situations and handle upset calls
  • Exceptional client and customer service skills, relationship building, and problem-solving abilities


  • Fairfield, New Jersey, United States Patient Financial Concepts Full time

    Job OverviewPatient Financial Concepts is seeking a highly motivated and bilingual Healthcare Customer Service Representative to join our team. In this role, you will be responsible for managing heavy inbound and outbound call volumes, ensuring timely resolution of patient inquiries, and providing exceptional customer service.ScheduleThe ideal candidate will...


  • Fairfield, New Jersey, United States Sherwin-Williams Full time

    Company OverviewSherwin-Williams is a leading manufacturer of coatings and paints. Our mission is to help our employees and their families live healthier, save smarter and feel better. We strive to create a workplace where everyone feels welcome, valued and empowered to succeed.Salary InformationThe estimated annual salary for this role is between $45,000...


  • Fairfield, New Jersey, United States Patient Financial Concepts Full time

    Job OverviewWe are seeking a highly skilled and motivated Bilingual Healthcare Representative to join our team at Patient Financial Concepts. As a key member of our customer service department, you will be responsible for providing exceptional support to our patients and clients.


  • Fairfield, New Jersey, United States PrideStaff Full time

    Job Title:Customer Service Representative">About the Job:We are seeking a highly motivated and organized entry-level Order Processor to join our team at an innovative leader in commercial kitchen appliances. As an Order Processor, you will be responsible for processing orders for our clients, which includes data entry, customer service, tracking orders, and...


  • Fairfield, New Jersey, United States PrideStaff Full time

    Job DescriptionWe are seeking an entry-level Order Processor to join our team. As an Order Processor, you will be responsible for processing orders for our clients, which includes data entry, customer service, tracking orders, and ensuring the customer receives the correct item.Your responsibilities will include:Processing orders accurately and...


  • Fairfield, New Jersey, United States PSFCU Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Service Center Representative to join our team at PSFCU. This role is responsible for providing exceptional service to our members, resolving issues promptly, and promoting our products and services.About the RoleThis position requires a strong ability to communicate effectively with...


  • Fairfield, New Jersey, United States Atosa USA, Inc. Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Atosa USA, Inc. This is a full-time position that requires excellent communication skills, proficiency in MS Office suite, and the ability to work efficiently in a team environment.The ideal candidate will have a minimum of 2 years of relevant experience in customer service,...


  • Fairfield, New Jersey, United States Patient Financial Concepts Full time

    Key ResponsibilitiesAs a Patient Financial Coordinator, you will have a significant impact on our team's success. Your key responsibilities will include:Managing inbound and outbound call volumes, including account research and customer service.Reviewing patient accounts, identifying customer needs, and resolving issues.Generating and reviewing aged trial...

  • Walgreens Team Member

    2 weeks ago


    Fairfield, New Jersey, United States Walgreens Full time

    The Walgreens Team Member - Customer Service position offers an exciting opportunity to join a dynamic retail team. As a customer-facing representative, you will be responsible for delivering exceptional customer experiences, processing transactions accurately, and promoting products to customers.About the RoleThis role requires strong communication and...


  • Fairfield, New Jersey, United States ROI SALES COMPANY INC Full time

    About the RoleJob Title: Electrical Sales RepresentativeAt ROI SALES COMPANY INC, we are seeking a skilled Outside Sales professional to join our team. As an Electrical Sales Representative, you will be responsible for leveraging your expertise in electrical and industrial products to drive sales growth and build strong relationships with our customers.**Key...


  • Fairfield, New Jersey, United States Hobart Service Full time

    About Us:Hobart Service has been a trusted source for Commercial Food Equipment Service Solutions for over 125 years. We have over 1,800 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing exceptional customer service, giving back to their communities, and demonstrating ITW values of Integrity,...


  • Fairfield, New Jersey, United States PSFCU Full time

    The estimated salary for this role is $65,000 - $85,000 per year.Role SummaryWe are seeking a detail-oriented and customer-focused Member Service Center Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional customer service and ensuring that our members have a positive experience when...


  • Fairfield, New Jersey, United States Hobart Service Full time

    Company OverviewHobart Service, an Illinois Tool Works Company, is a leading provider of commercial food equipment service solutions. With over 125 years of experience, we have built a reputation for delivering exceptional customer service and maintaining the highest standards of integrity, simplicity, trust, respect, and shared risk.SalaryThe estimated...


  • Fairfield, New Jersey, United States Phoenix Acquisition Full time

    Key ResponsibilitiesManage and oversee a portfolio of existing clients to ensure satisfaction and retention.Initiate contact with potential customers to establish rapport and set up meetings for business expansion.Understand and promote company programs, products, and services in the retail environment representing Frontier Internet.Participate in training...


  • Fairfield, New Jersey, United States ROI SALES COMPANY INC Full time

    Job SummaryROI SALES COMPANY INC is seeking an experienced Sales Professional to join our team as an Electrical Sales Representative. As a key member of our sales force, you will be responsible for growing and maintaining our customer base through outside sales efforts.About UsOur company was established in 1983 and has a strong presence in the electrical...


  • Fairfield, New Jersey, United States KYOCERA Document Solutions Inc Full time

    About the Job: ">We are looking for a skilled Business Development Representative to join our sales team at KYOCERA Document Solutions Inc. As an Account Executive, you will be responsible for selling KDA equipment, services, and supplies to your assigned accounts. ">The estimated salary for this role is $80,000 - $120,000 per year, based on industry...


  • Fairfield, New Jersey, United States Monroe Moving Pro Full time

    About the RoleThe ideal candidate for this position will have at least one year of sales experience, preferably in the moving industry. A sound understanding of sales techniques and a willingness to continuously develop your skills are essential. You'll also need to be able to work independently, manage your time effectively, and meet targets.As a CUSTOMER...


  • Fairfield, New Jersey, United States Maschio's Food Service Full time

    Job OverviewMaschio's Food Service is seeking reliable and experienced mobile food service providers to join our team in the Fairfield/ Wayne, NJ areas. As a traveling culinary assistant, you will work on an on-call basis, Monday through Friday, for approximately 4-6 hours daily. This position comes with no weekend or holiday commitments and offers summers...


  • Fairfield, New Jersey, United States Phoenix Acquisition Full time

    About the RoleWe are currently on the lookout for an Account Representative who will play a critical role in facilitating seamless communication between the company and its clients. Daily interactions will focus on sustaining long-term client relationships while pursuing new prospects. As an Account Representative at Phoenix Acquisition, you're expected to...


  • Fairfield, New Jersey, United States KYOCERA Document Solutions Inc Full time

    Overview:We are seeking a Sales Business Development Representative to join our team at KYOCERA Document Solutions NY Metro, Inc. As a member of our sales team, you will be responsible for identifying and pursuing new business opportunities in our assigned territory.Responsibilities:Develop and execute strategic sales plans to achieve sales goalsBuild and...