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Bilingual Customer Service Representative

3 weeks ago


Fairfield, New Jersey, United States Patient Financial Concepts Full time
Key Responsibilities

As a Patient Financial Coordinator, you will have a significant impact on our team's success. Your key responsibilities will include:

  • Managing inbound and outbound call volumes, including account research and customer service.
  • Reviewing patient accounts, identifying customer needs, and resolving issues.
  • Generating and reviewing aged trial balance reports.
  • Assisting with client clean-up projects and complying with HIPAA rules and regulations.

Our ideal candidate will possess excellent written and verbal communication skills, as well as strong attention to detail and organizational abilities. If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply.