Customer Service Representative Role

16 hours ago


Fairfield, New Jersey, United States PrideStaff Full time
Job Title:

Customer Service Representative

">About the Job:

We are seeking a highly motivated and organized entry-level Order Processor to join our team at an innovative leader in commercial kitchen appliances. As an Order Processor, you will be responsible for processing orders for our clients, which includes data entry, customer service, tracking orders, and ensuring that customers receive the correct items. Your responsibilities will also include resolving customer complaints, developing effective solutions, and maintaining great attitude. This is a temporary-to-hire position with opportunities for career growth.

">Responsibilities:
  • Data Entry: Process orders accurately and efficiently, entering information into our system.
  • Customer Service: Respond to customer inquiries, resolve issues, and provide excellent customer experience.
  • Order Tracking: Monitor orders from start to finish, ensuring timely delivery and accuracy.
  • Organizational Skills: Maintain a clean and organized workspace, prioritizing tasks and managing multiple projects simultaneously.
">Requirements:
  • High School Diploma or GED: A minimum of a high school diploma or equivalent is required.
  • Customer Service Experience: At least two years of customer service experience is preferred.
  • Communication Skills: Excellent written and verbal communication skills are essential.
  • Organizational Skills: Strong organizational skills and attention to detail are necessary.
">Benefits:
  • Medical, Rx, and Wellness Benefits: Comprehensive medical, prescription drug, and wellness benefits are provided.
  • Dental and Vision Plan Options: Choose from various dental and vision plan options to suit your needs.
  • Short-term Disability: Receive short-term disability benefits to support your well-being.
  • 401(k) Retirement Plan: Contribute to our 401(k) retirement plan for long-term financial security.
  • Holiday Pay: Enjoy paid holidays throughout the year.
">Compensation:

$20.00 - $21.00 per hour. Salary may vary based on location, experience, and performance.



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