Customer Service Representative

4 weeks ago


Fairfield, New Jersey, United States Sherwin-Williams Full time
Company Overview

Sherwin-Williams is a leading manufacturer of coatings and paints. Our mission is to help our employees and their families live healthier, save smarter and feel better. We strive to create a workplace where everyone feels welcome, valued and empowered to succeed.

Salary Information

The estimated annual salary for this role is between $45,000 and $60,000, depending on experience and qualifications. This figure takes into account the wide range of factors considered in making compensation decisions, including skill sets, experience, training, licensure and certifications.

Job Description

We are seeking an experienced Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing excellent customer service, processing sales transactions accurately, and achieving sales goals on a monthly, quarterly, and yearly basis.

Responsibilities:
  • Provide exceptional customer service by determining needs and presenting appropriate products and services.
  • Process sales transactions accurately and consistently with policies and procedures.
  • Build productive relationships with wholesale and retail customers.
  • Fulfill daily responsibilities such as maintaining precise work order files, pulling products from the sales floor or warehouse, tinting and mixing products, and stocking shelves.
Requirements:
  • Must be at least 18 years old.
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Must be able to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
  • Must be willing to work all scheduled hours, which may include evenings and weekends.
Benefits

As a valued employee of Sherwin-Williams, you can expect a comprehensive benefits package that includes health insurance, retirement plans, and paid time off. Additionally, we offer opportunities for professional growth and development through training and education programs.



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