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Commercial Tire Sales Representative
2 months ago
To drive tire sales and service within the commercial and retail sectors equipped for commercial operations.
KEY RESPONSIBILITIES
- Engage in sales of commercial, truck, and OTR products/services, including retreading options.
- Ensure exceptional customer service by conducting fleet assessments, tire evaluations, mileage tracking, and generating necessary customer reports.
- Address and resolve customer inquiries or issues promptly.
- Adhere to pricing strategies that yield satisfactory profit margins.
- Achieve sales targets and objectives established by management.
- Maintain a tidy vehicle to project a professional corporate image.
- Exhibit proper telephone etiquette.
- Prospect and acquire new client accounts.
- Regularly update Purcell's sales management system with relevant information.
- Safeguard company assets, including inventory, cash, receivables, equipment, and property.
- Uphold Purcell's commitment to safety and execute all tasks in a secure manner.
- Demonstrate consistent attendance as per the assigned schedule.
- Meet the physical demands outlined in the job description.
- Perform additional essential and non-essential tasks as directed by management.
- Minimum Education: High School Diploma.
- Relevant Job Experience: 3-5 years in a related field.
- Management Experience: Not applicable.
- Driver's License: Required.
- Additional Certifications: Tire Industry Association CTS certification, vendor-specific training, MSHA certification.
Job-Specific KSA's:
- Understanding of the Tire Industry, including knowledge of tire brands, designs, tread patterns, safety protocols, and relevant customer demographics.
- Customer Service Expertise - Familiarity with principles and processes for delivering high-quality customer service, including needs assessment and satisfaction evaluation.
- Mathematical Proficiency - Knowledge of arithmetic, algebra, geometry, and statistics and their practical applications.
- Sales and Marketing Acumen - Understanding of strategies and methods for promoting and selling products or services, including marketing tactics and sales techniques.
- Computer Literacy - Proficient in using computer hardware and software (AS400, Microsoft Excel, Word & PowerPoint, accounting software).
- Calculator Skills - Proficient use of calculators.
- Phone Systems - Ability to operate phone systems effectively for communication.
- Critical Thinking - Ability to use logic and reasoning to evaluate solutions and approaches.
- Problem Sensitivity - Recognizing potential issues before they escalate.
- Deductive Reasoning - Applying general principles to specific scenarios to derive logical conclusions.
- Inductive Reasoning - Combining information to form general conclusions.
- Persuasion Skills - Effectively convincing others to consider different perspectives.
- Service Orientation - Actively seeking ways to assist others.
- English Proficiency - Knowledge of English language structure, including grammar and composition.
- Active Listening - Fully engaging with speakers to understand their points and asking clarifying questions.
- Effective Communication - Proficient in both written and verbal communication tailored to the audience's needs.
