Receptionist Front Desk Specialist

3 weeks ago


Germantown, Maryland, United States Paré & Associates, LLC Full time
Job Description

We are a fast-growing law firm in Montgomery County seeking a full-time Receptionist/Front Desk Specialist to join our team.

This is an on-location position at the law firm (right off 118 and 270 in Germantown). The ideal candidate will be someone who is comfortable on the phone, has good attention to detail, and enjoys interacting with clients and other contacts on a regular basis. He/She/They will be experienced working in law offices and a team-player.

Responsibilities:

  • Being the first contact that clients, prospective clients, and others come in contact with on the phone
  • Interact with potential new clients - follow up on leads, schedule initial consultations, etc.
  • Serve as a friendly face and friendly voice of the firm
  • Other duties as assigned

Qualifications:

  • High school diploma or equivalent required; Bachelor's degree preferred
  • Previous intake and/or receptionist experience in a law firm. In lieu of law firm experience, customer service or sales experience considered
  • Possesses outstanding communication skills and sense of empathy
  • CRM and case management software experience a plus
  • Proficiency with Microsoft Office suite
  • Courteous and professional demeanor and able to work as a team with attorneys and staff
  • Previous legal experience preferred
  • Bilingual (English & Spanish) required

Benefits:

  • $35,000.00 - $45,000.00 per year
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


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