Customer Service Representative Intake Specialist
3 weeks ago
We are seeking a skilled Receptionist/Front Desk Specialist to join our team in Montgomery County. As a key member of our front desk team, you will provide exceptional customer service, handle incoming calls, and interact with potential new clients.
About the Role:
- Location: Montgomery County
- Type: Full-time
- Language: English and Spanish required
Key Responsibilities:
- Answer and direct incoming calls
- Respond to client inquiries via phone and email
- Manage office schedules and coordinate with attorneys and staff
- Perform administrative tasks as needed
Requirements:
- High school diploma or equivalent required; Bachelor's degree preferred
- Previous intake and/or receptionist experience in a law firm or similar setting
- Excellent communication and interpersonal skills
- Proficiency in CRM and case management software
- Courteous and professional demeanor
Compensation and Benefits:
- $35,000.00 - $45,000.00 per year
- 401(k), dental insurance, flexible schedule, health insurance, paid time off, vision insurance
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