Technical Support Specialist

4 days ago


Germantown, Maryland, United States American Oncology Management Company Full time

**Job Summary:**

The Technical Support Specialist position at American Oncology Network LLC provides rotational support for clinics with hands-on technical support and training. This role ensures timely resolution of tickets, monitors clinic technology issues, and implements solutions in collaboration with the SD Corporate team.

**Key Responsibilities:

  • Travel to designated regional clinics for daily technical operational support
  • Monitor tickets and identify trends in technology issues
  • Implement solutions with the SD Corporate team

**Position Qualifications/Requirements:

**Education**: Bachelor's degree in computer science preferred

**Previous Experience**: 2-5 years Help Desk experience and proven documentation of ticket details

**Salary:** $22.03 - $38.75 per hour (estimated annual salary: $45,100 - $79,700)



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