Guest Relations Associate

19 hours ago


Denver, Colorado, United States City of Northglenn, CO Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Guest Relations Specialist at the Northglenn Recreation Center. This part-time position will support the day-to-day operations of the facility and provide exceptional service to our guests.

Key Responsibilities
  • Deliver prompt and professional solutions to customer inquiries through face-to-face, phone, and email interactions.
  • Welcome and greet patrons in a timely manner, engaging and directing them as needed.
  • Provide quality service through the development of relationships with facility users, program participants, community members, and City employees.
  • Assist in the oversight of facility and Guest Services operations, including customer service experience.
  • Process financial transactions and perform light custodial work as needed.
Requirements
  • High school diploma or equivalent.
  • One or more years of previous customer service experience.
  • Experience in a recreation or fitness setting preferred.
  • Current certification in Community CPR/AED/First Aid or ability to obtain within 3 months of hire.
What We Offer

The City of Northglenn offers a competitive salary and benefits package, including medical, dental, and life insurance, as well as a pension plan and general leave. This position is classified as a Regular Part-Time 20+ hour position, with a hiring range of $18.00 DOQ.



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