Guest Relations Associate
19 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Guest Relations Specialist at the Northglenn Recreation Center. This part-time position will support the day-to-day operations of the facility and provide exceptional service to our guests.
Key Responsibilities- Deliver prompt and professional solutions to customer inquiries through face-to-face, phone, and email interactions.
- Welcome and greet patrons in a timely manner, engaging and directing them as needed.
- Provide quality service through the development of relationships with facility users, program participants, community members, and City employees.
- Assist in the oversight of facility and Guest Services operations, including customer service experience.
- Process financial transactions and perform light custodial work as needed.
- High school diploma or equivalent.
- One or more years of previous customer service experience.
- Experience in a recreation or fitness setting preferred.
- Current certification in Community CPR/AED/First Aid or ability to obtain within 3 months of hire.
The City of Northglenn offers a competitive salary and benefits package, including medical, dental, and life insurance, as well as a pension plan and general leave. This position is classified as a Regular Part-Time 20+ hour position, with a hiring range of $18.00 DOQ.
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Guest Relations Ambassador
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