Service Desk Administrator II
3 weeks ago
The Service Desk Administrator II is a critical role at Hanmi Bank, responsible for providing top-notch technical support to our employees. As a key member of our IT team, you will be the first point of contact for users experiencing technical issues with our hardware systems or software applications.
Key Responsibilities:
- Provide direct and telephone support to Bank personnel, troubleshooting and resolving problems in a timely and efficient manner.
- Perform routine system or user administrative tasks, ensuring necessary documentation is attained and properly authorized.
- Configure and administer systems or applications to ensure changes are methodologically planned, executed, and verified.
- Participate in special projects and tasks for the department, demonstrating a thorough understanding of management procedures and the ability to plan and execute activities.
Requirements:
- High school diploma/Associate's degree (AA) or equivalent from a technical trade school completion, and 3-4 years of related experience and/or training.
- Previous experience in customer service preferred.
- Basic experience, knowledge, and training in information technology department operations.
- Basic knowledge of related state and federal banking compliance regulations.
What We Offer:
- A comprehensive benefits package, including paid sick and vacation leave, paid holidays, medical, dental, vision, life, and disability insurance package for employees and dependents.
- A competitive salary range of $48,000 - $69,000 per year, with opportunities for bonuses and incentives.
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Service Desk Administrator II
3 weeks ago
Los Angeles, California, United States Hanmi Bank Full timeJob SummaryThe Service Desk Administrator II is a key role at Hanmi Bank, responsible for providing top-notch technical support to our employees. This position requires a strong understanding of computer systems, software applications, and network infrastructure.Key Responsibilities:Provide direct and telephone support to Bank personnel with respect to...
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Service Desk Administrator II
1 month ago
Los Angeles, California, United States Hanmi Bank Full timeJob SummaryThe Service Desk Administrator II is a critical role within Hanmi Bank, responsible for providing exceptional technical support to our employees. This position requires a strong understanding of IT systems, excellent communication skills, and the ability to troubleshoot complex issues.Key ResponsibilitiesProvide direct and telephone support to...
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Service Desk Administrator II
1 month ago
Los Angeles, California, United States Hanmi Bank Full timeJob SummaryWe are seeking a highly skilled Service Desk Administrator II to join our team at Hanmi Bank. This role is responsible for providing technical support and assistance to our employees and customers, ensuring the smooth operation of our systems and applications.Key Responsibilities:Provide direct and telephone support to employees and customers with...
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