Front Desk Associate
4 weeks ago
At Planet Fitness, we're seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our team, you will be responsible for providing exceptional service to our members, guests, and fellow team members, ensuring a welcoming and judgement-free environment in our clubs.
Key Responsibilities- Provide top-notch customer service to members, guests, and team members, responding to inquiries and resolving concerns in a timely and professional manner.
- Assist with membership-related functions, including sign-ups, updates, cancellations, and collecting unpaid balances.
- Perform prospective member calls and tours, assessing their membership needs and providing personalized recommendations.
- Execute retail transactions with accuracy and drive sales goals, promoting our Judgement Free Zone and Planet Fitness brand.
- Regularly clean and sanitize exercise equipment, Black Card spa amenities, and communal spaces, ensuring a safe and healthy environment for our members.
- Address maintenance and facility concerns, such as broken equipment or cleanliness issues, promptly and effectively.
- 6-12 months of experience in a customer service environment is preferred.
- Must be 18 years of age or older.
- Willing to become CPR/AED certified (training provided by Planet Fitness).
- Basic computer proficiency.
- Competitive hourly pay range: $17.20 to $18.20.
- Comprehensive benefit package, including medical, dental, and vision insurance, short-term and long-term disability, term life insurance, 401(k) retirement savings plan, flexible spending accounts, vacation, sick, and holiday pay, and a free Black Card Membership.
- Be part of a supportive, engaging team that cares about bettering the health and wellbeing of the community.
- Enjoy a judgement-free environment where everyone feels welcome and valued.
- Take advantage of our comprehensive benefit package and competitive pay.
- Be part of a brand that you can be proud of.
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Front Desk Associate Evening Shift
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Front Desk Associate
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Front Desk Representative
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Front Desk Associate
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