Branch Operations Manager
1 week ago
This is an exciting opportunity to join the Mass Bay Credit Union team as a Senior Branch Supervisor. The successful candidate will be responsible for managing the day-to-day activities of our branches, ensuring high-quality customer service, and maintaining a positive work environment.
Compensation PackageWe offer a comprehensive compensation package, including a salary range of $60,000 - $80,000 per year, plus benefits such as health insurance, retirement plans, and paid time off.
Key Accountabilities- Staff Supervision: Direct and motivate branch staff to deliver exceptional customer service and achieve sales targets.
- Operational Efficiency: Implement processes and procedures to ensure efficient day-to-day operations and minimize errors.
- Customer Service: Foster a positive customer experience by resolving issues promptly and professionally.
- Regulatory Compliance: Ensure adherence to credit union policies, procedures, and regulatory requirements.
- Professional and pleasant interpersonal and communication skills
- Work requires extensive knowledge of all credit union products and services
- A minimum of four years of experience in a member services department or branch office of a credit union or financial institution
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Airport Branch Manager
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Senior Branch Director
6 days ago
Boston, Massachusetts, United States Mass Bay Credit Union Full timeJob OverviewThe Mass Bay Credit Union is seeking a highly skilled and experienced professional to fill the role of Senior Branch Supervisor. As a key member of our team, you will be responsible for overseeing the daily operations of our branches, ensuring excellent customer service, and fostering a positive work environment.Salary InformationWe offer a...
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Director of Branch Security
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Security Operations Manager
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Customer Service Excellence Manager
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Senior Operations Director
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Airport Business Manager
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Credit Union Senior Team Lead
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Boston, Massachusetts, United States Mass Bay Credit Union Full timeJob DescriptionAs a Mass Bay Credit Union Operations Manager, you will be responsible for overseeing the day-to-day activities of our branches, ensuring a high level of quality service to members and accuracy in transactions.This is a senior-level position that requires extensive knowledge of all credit union products and services, including loan products....
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Culinary Operations Manager
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