Event Coordinator
4 days ago
We are seeking a highly skilled and organized Event Coordinator to join our team at the U S National Whitewater Center. As an Event Coordinator, you will be responsible for booking and processing all private group events at the facility and helping with the execution of all public events.
Key Responsibilities- Communicate with clients in a polite, clear, and confident manner using a variety of mediums.
- Answer questions regarding group outings, activities, venues, and catering, providing clients with guidance to best match Whitewater products with their needs.
- Prepare for all group reservations to ensure a pleasant and efficient check-in, including printing wristbands and giving welcome talks.
- Input group inquiry information for lead tracking and follow-up, and develop relationships with Whitewater Center clients to encourage repeat bookings.
- Facilitate tours of the Whitewater Center's activities and facilities for potential and returning clients.
- Collaborate with all departments to ensure the best possible experience for each group outing.
- Maintain accurate knowledge of activities, products, and services offered by the Whitewater Center.
- Able to work well under pressure and make decisions independently.
- Resourceful and takes a solution-focused approach to conflict and provide positive resolution.
- Outgoing, friendly, confident candidates with excellent communication skills.
- Adhere to grooming and appearance standards.
- Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.
- A Bachelor's Degree in Business, Hospitality, or another related field.
- Prior experience in customer service, sales, or another related area.
- Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
- Must be able to lift and carry at least 50 pounds.
- Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
- Must be able to safely self-transport over uneven terrain or in a confined space.
- Must be able to work in shared spaces with other employees and customers.
- Access to Whitewater Center's pass activities.
- Staff discount program and pro deals.
- Health, Dental, Vision, FSA.
- 401K.
- Paid Time Off.
The Events Department professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.
Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.
The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment.
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