Underwriting Support Account Manager
2 weeks ago
IAT Insurance Group is seeking a qualified individual for the role of Underwriting Support Account Manager (Delegated Authority). This position is crucial in providing comprehensive daily customer service and support to our underwriting team. The selected candidate will serve as a vital link between our organization and agents, ensuring that all parties' needs are effectively addressed. The ideal applicant will possess strong computer skills, organizational abilities, and excellent written and verbal communication skills to accurately prepare policies and meet critical deadlines.
Key Responsibilities:
- Input new and renewal business into proprietary rating systems.
- Utilize automated systems to upload applications and oversee the policy issuance process.
- Prepare client-related documents, including communications and correspondence.
- Assist in the renewal process by reviewing documents for accuracy and implementing requested changes.
- Handle endorsements and audit transactions through effective communication with agents and underwriters.
- Manage new business declines, non-renewals, and cancellations.
- Review all correspondence to ensure it meets client requirements.
- Maintain account files in compliance with established protocols.
- Foster and maintain positive working relationships with underwriters and agents.
- Contribute to project timelines and provide feedback as necessary.
- Respond to and process internal information requests.
- Prepare, submit, and test IT programming requests.
- Participate in projects and assignments as a representative of Operations.
- Enhance professional skills through ongoing education and awareness of industry trends.
- Assist in the training of new employees.
- Perform additional duties as assigned.
Essential Requirements:
- High School diploma or equivalent (Bachelor's degree preferred).
- Four years of relevant insurance experience may be considered equivalent.
- Basic mathematics and problem-solving skills.
- Proficient PC and keyboarding skills; adept in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, etc.).
- Strong written and verbal communication skills for effective interaction with various stakeholders.
- Able to thrive in a fast-paced, deadline-oriented environment.
- All applicants must be authorized to work in the United States without requiring future VISA sponsorship.
- Experience in underwriting support is advantageous.
- Familiarity with ISO and Commercial Lines Manual is preferred.
IAT is recognized as the largest private, family-owned property and casualty insurer in the U.S. Our motto, Insurance Answers Together, reflects our commitment to collaboration and solution-oriented service for our clients. We prioritize building a supportive and inclusive workplace culture that fosters innovation and growth.
We offer a comprehensive benefits package that includes:
- 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
- 7% 401(k) Company Match and additional Profit Sharing
- Hybrid work environment
- Extensive training and development opportunities
- Healthcare and Wellness Programs
- Performance-based bonuses
- College Loan Assistance Support Plan
- Educational Assistance Program
- Mentorship Program
- Dress for Your Day Policy
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