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Insurance Underwriting Support Specialist

2 months ago


Scottsdale, Arizona, United States IAT Insurance Group Full time

IAT Insurance Group is seeking a dedicated Underwriting Support Account Manager to join our team. This role is pivotal in providing comprehensive customer service and support to our underwriting professionals. The Account Manager will serve as a crucial link between our organization and our agents, ensuring that all parties' needs are effectively addressed. The ideal candidate will possess strong organizational skills, proficiency in computer applications, and excellent written and verbal communication abilities to accurately compile policies and meet critical deadlines.

Key Responsibilities:

  • Input new and renewal business into proprietary rating systems.
  • Utilize automated systems to upload applications and oversee the policy issuance process.
  • Draft and manage account service-related documents, including client communications and correspondence.
  • Assist in the renewal process by reviewing for accuracy and implementing requested changes.
  • Handle endorsements and audit transactions through effective communication with agents and underwriters.
  • Process new business declines, non-renewals, and cancellations.
  • Review all company correspondence to ensure relevance to client needs.
  • Maintain account files according to established protocols.
  • Foster and maintain positive working relationships with underwriters and agents.
  • Contribute to project timelines and provide feedback as necessary.
  • Respond to and process internal information requests.
  • Prepare, submit, and test IT programming requests.
  • Participate in projects and assignments as a representative of Operations.
  • Enhance professional skills through ongoing education and staying updated with industry trends.
  • Assist in the training of new employees.
  • Perform additional duties as assigned.
Qualifications:

Essential:
  • High School diploma or equivalent (Bachelor's degree preferred).
  • Four years of relevant insurance experience may be considered equivalent.
  • Basic mathematics and problem-solving skills.
  • Advanced PC and keyboarding skills; proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, etc.).
  • Strong written and verbal communication skills for interaction with various stakeholders.
  • Able to thrive in a fast-paced, deadline-oriented environment.
  • All applicants must be authorized to work in the United States without requiring future VISA sponsorship.
Preferred:
  • Experience in underwriting support is advantageous.
  • Familiarity with ISO and Commercial Lines Manual is preferred.
Company Culture:

IAT is the largest privately held, family-owned property and casualty insurer in the United States. Our motto, Insurance Answers Together, reflects our commitment to collaboration and innovation in providing solutions for individuals and businesses. We prioritize a supportive and open culture, where our employees drive progress and foster stable partnerships.

We offer a comprehensive benefits package, including:
  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Extensive training and development opportunities
  • Healthcare and Wellness Programs
  • Performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy
We are an equal opportunity employer and welcome applications from all qualified individuals. We maintain a drug-free workplace and participate in E-Verify.