Central Telephone Operator

13 hours ago


Layton, Utah, United States Davis Behavioral Health Full time
Job Description

Davis Behavioral Health (DBH) is seeking a full-time Central Telephone Operator - Customer Service Specialist to join its Clinical Support team.

The Central Telephone Operator - Customer Service Specialist is the first point of contact for most individuals reaching out to DBH, creating a critical first impression. As a member of the Clinical Support team, this role performs essential tasks related to making clients and members of the community feel welcome and valued when they call DBH.

Essential Job Functions
  • Answer all phone calls made to the main company line and address all calls in a warm, friendly, and prompt manner.
  • Be engaging and personable to build and maintain a strong connection with all callers.
  • Be informed of the daily operations and programs at DBH to route calls to the appropriate extension to meet the callers' needs.
  • Assist the Scheduling Representatives by scheduling, rescheduling, and canceling appointments.
  • Convey all necessary information related to the client's appointment.
  • Update appointments cancelled through automated system.
  • Work within DBH's electronic medical record system and have a working knowledge of HIPAA and other privacy laws.
  • Answer telephones, screen calls, take messages, and provide information to the appropriate source, when necessary.
  • All other duties as assigned related to the needs of the organization.
Requirements
  • High school diploma, or equivalent.
  • Must have reliable transportation and a valid driver's license.
  • Must complete and maintain First Aid and CPR certification.
  • All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening.
Benefits

Davis Behavioral Health offers an incredible valuable and comprehensive benefits packages to eligible employees. A copy of the current DBH Benefits Guide is available upon request.

DBH benefits include:

  • Medical Insurance with multiple plan options - The current carrier and network is SelectHealth Share.
  • Dental Insurance - The current carrier and network is Dental Select Platinum.
  • Vision Insurance - Offered by Opticare of Utah.
  • Flexible Spending Account (FSA)
  • Retirement
  • Life and Accidental Death and Dismemberment Insurance
  • Long-term Disability
  • Health Reimbursement Account offered to employees to voluntarily opt out of DBH medical and/or dental insurance
  • Voluntary Insurance - Administered by Allstate
  • Employee Assistance Program (EAP)


  • Layton, Utah, United States Davis Behavioral Health Full time

    Job Title: Central Telephone Operator - Customer Service SpecialistAt Davis Behavioral Health, we are seeking a highly skilled and customer-focused Central Telephone Operator - Customer Service Specialist to join our Clinical Support team. As the first point of contact for most individuals reaching out to DBH, this role is critical in creating a positive and...


  • Layton, Utah, United States Tanner Memorial Clinic Full time

    {"h1": "Central Supply Tech Job Description", "p": "Tanner Clinic is seeking a highly organized and detail-oriented Central Supply Tech to join our team. Responsibilities: * Stock Central Supply rooms with medical supplies and equipment. * Prepare various items for sterilization and ensure proper packaging and distribution. * Clean and maintain procedure...


  • Layton, Utah, United States Intermountain Healthcare Full time

    Job Summary:This role is responsible for ensuring the proper inventory, decontamination, assembly, inspection, packaging, sterilization, storage, distribution, and tracking of surgical supplies, instruments, and equipment throughout the hospital. The successful candidate will train to perform these duties independently and without close supervision.Key...


  • Layton, Utah, United States University of California-Davis Full time

    Job SummaryUnder the general supervision of the Payroll Supervisor, provide essential general administrative support to the Payroll unit team members. Serve as the front-line contact for the Central Payroll Office, answering phone calls and responding to high-volume email messages. Screen and route callers and in-person visitors to payroll specialists and...


  • Layton, Utah, United States Schneider Full time

    Job SummaryWe are seeking a skilled CDL-A truck driver to join our team as a Local Intermodal Nighttime Truck Driver. As a key member of our operations team, you will be responsible for hauling freight containers secured to company-owned chassis, with a focus on drop-and-hook freight and driving in and out of railyards within North Central Utah.Key...


  • Layton, Utah, United States Crimson Solutions Full time

    We are a leading medium-sized steel trading company operating in central and southern Germany and beyond. Our company supplies a wide range of steel and pipe products to the metal processing industry.As a strong partner, we are seeking an Electronics Technician for Maintenance/Repair/Assembly to strengthen our team at our location in Gießen.Key...


  • Layton, Utah, United States Schneider National Full time

    Local Intermodal Truck Driver Job Description **Job Summary** We are seeking a skilled Local Intermodal Truck Driver to join our team at Schneider National. As a Local Intermodal Truck Driver, you will be responsible for hauling freight containers secured to company-owned chassis, with 99% no-touch freight that is mostly drop-and-hook. You will drive in...


  • Layton, Utah, United States Tanner Memorial Clinic Full time

    Job OverviewTanner Memorial Clinic is seeking a dedicated Facilities Maintenance Technician to join our team.Location: LaytonWork Schedule: Full-TimeSupervisory Duties:Oversee contractors and vendors during routine maintenance and repair tasks within the facility.Key Responsibilities:Conduct regular preventive maintenance to ensure optimal operation of...


  • Layton, Utah, United States Crimson Solutions Full time

    Electronics Technician Job DescriptionWe are seeking a skilled Electronics Technician to join our team at Crimson Solutions in Gießen, Germany. As a leading steel trading company, we operate in central and southern Germany and beyond, trading and processing various steel and pipe products for the metal processing industry.Key Responsibilities:Perform...


  • Layton, Utah, United States The Inn at Canaan Full time

    Mini Golf Attendant Job DescriptionWe are seeking a highly motivated and customer-focused Mini Golf Attendant to join our team at The Inn at Canaan. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring a safe and enjoyable experience for our guests, and contributing to the overall success of...


  • Layton, Utah, United States Equity LifeStyle Properties, Inc. Full time

    Become a part of Equity LifeStyle Properties, Inc.We are currently in search of a Guest Services Representative. In this role, you will be tasked with delivering outstanding service to our visitors and residents, ensuring they have a remarkable stay.Key Responsibilities:Serve as the primary point of contact for guests and residents, offering assistance both...


  • Layton, Utah, United States Schneider Full time

    Job SummaryWe are seeking a skilled CDL-A Local Intermodal Truck Driver to join our team at Schneider. As a Local Intermodal Truck Driver, you will be responsible for hauling freight containers secured to company-owned chassis, with 99% no-touch freight that is mostly drop-and-hook.Key ResponsibilitiesHaul freight containers secured to company-owned...


  • Layton, Utah, United States Equity LifeStyle Properties, Inc. Full time

    Become a part of our dynamic team at Equity LifeStyle Properties, Inc.We are in search of a Guest Services Representative. In this role, you will play a vital part in delivering outstanding service to our visitors and residents, ensuring their stay is enjoyable and memorable.Key Responsibilities:Serve as the primary point of contact for guests and residents,...


  • Layton, Utah, United States Schneider Full time

    Job SummarySchneider is seeking experienced CDL-A truck drivers for local intermodal nighttime positions. As a local intermodal driver, you will haul freight containers secured to company-owned chassis, with 99% no-touch freight and mostly drop-and-hook opportunities.Key ResponsibilitiesHaul freight containers secured to company-owned chassisDrive in and out...


  • Layton, Utah, United States CBRE Full time

    About the RoleWe are seeking a skilled Building Maintenance Specialist to join our team at CBRE. As a key member of our Engineering and Technical Services function, you will play a critical role in ensuring the smooth operation of our facilities.Key ResponsibilitiesPerform complex preventive maintenance and corrective repair of buildings, industrial systems,...


  • Layton, Utah, United States Schneider Full time

    Job OverviewSchneider is seeking a skilled CDL-A Local Intermodal Truck Driver to join our team. As a Local Intermodal Truck Driver, you will be responsible for hauling freight containers secured to company-owned chassis, with 99% no-touch freight that is mostly drop-and-hook. You will drive in and out of railyards within North Central Utah.Pay and...


  • Layton, Utah, United States FRESENIUS MEDICAL CENTER Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Fresenius Medical Care North America. As a Medical Office Coordinator, you will play a critical role in ensuring the smooth operation of our front office, providing exceptional patient care, and maintaining accurate records.Key...


  • Layton, Utah, United States LAYTON CITY Full time

    GENERAL OVERVIEW Engages in a range of intricate clerical responsibilities and evaluations to guarantee the accurate documentation and reporting of criminal incidents, while facilitating the administrative operations of the justice system.KEY RESPONSIBILITIES Upholds and adheres to the mission statement, values, and expectations of Layton City. Processes...

  • Lab Assistant

    6 days ago


    Layton, Utah, United States Tanner Memorial Clinic Full time

    {"title": "Job Description", "content": "Job SummaryTanner Memorial Clinic is seeking a highly skilled and detail-oriented Lab Assistant to join our team. As a Lab Assistant, you will play a critical role in ensuring the smooth operation of our laboratory, providing exceptional patient care, and maintaining the highest standards of quality and safety.Key...


  • Layton, Utah, United States Schneider National Full time

    Job SummaryWe are seeking a skilled CDL-A Local Intermodal Truck Driver to join our team at Schneider National. As a Local Intermodal Truck Driver, you will be responsible for hauling freight containers secured to company-owned chassis, with 99% no-touch freight that is mostly drop-and-hook.Key ResponsibilitiesHaul freight containers secured to company-owned...