Guest Services Representative

2 weeks ago


Layton, Utah, United States Equity LifeStyle Properties, Inc. Full time

Become a part of our dynamic team at Equity LifeStyle Properties, Inc.

We are in search of a Guest Services Representative. In this role, you will play a vital part in delivering outstanding service to our visitors and residents, ensuring their stay is enjoyable and memorable.

Key Responsibilities:

  • Serve as the primary point of contact for guests and residents, offering assistance both in person and via telephone.
  • Handle financial transactions including payments and deposits with accuracy.
  • Facilitate maintenance requests and generate reports to enhance operational efficiency.
  • Engage with the Property Manager to address guest inquiries in a timely and professional manner.
  • Manage conflicts effectively while prioritizing guest satisfaction.

Qualifications:

  • Completion of high school education or equivalent.
  • A minimum of one year of experience in customer service with a focus on service excellence.
  • Strong organizational abilities and meticulous attention to detail.
  • Proficient in computer applications and quick to adapt to new technologies.

Equity LifeStyle Properties, Inc. provides a robust benefits package that includes health, dental, and vision insurance, a competitive 401(k) matching program, and paid time off. Explore our website to discover more about our vibrant community offerings.

We are proud to be an Equal Opportunity Employer and encourage all individuals to consider joining our team.



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