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Guest Services Representative

2 months ago

Layton, Utah, United States Equity LifeStyle Properties, Inc. Full time

Become a part of Equity LifeStyle Properties, Inc.

We are currently in search of a Guest Services Representative. In this role, you will be tasked with delivering outstanding service to our visitors and residents, ensuring they have a remarkable stay.

Key Responsibilities:

  • Serve as the primary point of contact for guests and residents, offering assistance both in person and via telephone.
  • Handle financial transactions, including payments and deposits.
  • Submit requests for maintenance and generate reports to enhance office operations.
  • Coordinate with the Property Manager to swiftly and professionally address inquiries.
  • Manage conflicts effectively while prioritizing guest satisfaction.

Qualifications:

  • High school diploma or equivalent is required.
  • A minimum of 1 year of experience in customer service with demonstrated strong interpersonal skills.
  • Excellent organizational abilities and meticulous attention to detail.
  • Proficient in computer usage and capable of adapting to new software.

Equity LifeStyle Properties, Inc. provides a comprehensive benefits package that includes medical, dental, and vision coverage, a competitive 401(k) employer match, and paid time off. For more information about our community offerings, please visit our website.

We are proud to be an Equal Opportunity Employer and encourage all qualified candidates to consider joining our team.